Administration - Internal Services   

Administration – Internal Services is comprised of the following functional disciplines: Project Management, HelpDesk, Training & Communications, and Administrative Services.

Information Technology Services

It supports Information Technology and the County in functions related to Project Management, Training and Customer Support. This includes the following:

IT Annual Master Planning and Budgeting Processes
Project Management support and assistance to IT Project Managers
Hands-on instruction and training, customized to the needs of County employees to empower them with skills in standard software products, providing the skills necessary to complete their tasks effectively and efficiently
IT Software (approved) Countywide – renewals/contracts/licensing
HelpDesk Customer Support Services
IT Employee Training and Education
IT Department Communication Processes
IT HelpDesk - Telephone Communications
IT Purchasing, Accounts Payable, Billing and Clerical staff functions
IT Department Policies and Procedures and Human Resource Administration